UX Writer + Motion Videos
Yusuf Mohammed-Ali — Product Designer
3 Months
Visual and Interaction Design
TimeSwapr is a project inspired by the concept of giving back and time banking. This platform aims to connect local people, including the unprivileged, elderly, youth, and everyone else by providing a user-friendly experience. Through the exchange of time and skills, TimeSwapr empowers communities and fosters a culture of giving back and support.
This piece details how we achieved this…
In our community, people want to help but struggle with limited time, resources, and connections. At the same time, many individuals have unmet needs but lack the financial means to get help. There is a clear gap: we need a straightforward platform that enables the connection of community members who are willing to exchange their skills and time to establish mutual support networks. Without this connection, those who could benefit from each other's resources and expertise remain disconnected, unable to provide vital assistance.
From our research, the key focus is that our target users are a diverse community ranging from young adults in their early 20s to seniors in their 60s and beyond. The common desire for a lot of people is to give back to the community and make an impact.
Being the content designer on this project, I collaborated majorly with a product designer to produce a solution that works and is inclusive.
My role included content design, assisting in conducting research, usability tests, and competitive analysis to craft a user-friendly platform.
Doing something without an expectation of money is the foundation of many things, volunteerism, friendship, and participation in a nuclear family.
The idea for this project started when I discussed with a friend about working on a fintech project. He told me he wanted to do something different in a way and make it something that contributes to social good and probably tackles some wicked problems in our society. So we started researching peer-to-peer exchanges, and we stuck with the time banking idea; where local people can exchange their time and skills with others in their community, earn credits for volunteering, and then use those credits to receive services or help from other users.
We started by establishing research objectives to determine whether a survey is a good choice for research in this case.
We also conducted a competitive audit to understand the existing platforms in the market that offer similar services or cater to the same target audience. This research helped in gaining insights into the features, functionalities, and user experience offered by these platforms. It also helped in identifying gaps and opportunities for improvement to create a unique and valuable offering with TimeSwapr. Some of the (direct and indirect) competitors we checked out are: